Nikkia Carter is the President and CEO of Carter-McGowan Services, LLC, a Microsoft Silver Small and MidMarket Cloud Partner and SMB Champion specializing in modernizing business through the use and understanding of Microsoft technology and modern marketing. Nikkia has a Bachelor’s in Computer Science and a Master’s in IT Project Management and is a CompTIA Certified Technical Trainer and a Microsoft Certified Professional. Nikkia has industry experience since 2001 in software, web (intranet), Office 365, and SharePoint development. Nikkia has spoken at many technical and some non-technical events. She also leads and co-organizes a few technical user group communities and events as well as serves on the Microsoft Inspire (WPC) partner engagement board.